WHOLESALE TERMS
Kaystroz reserves the right to make changes to product offerings, prices and terms without written notice. Actual product colors may vary from printed colors in this catalog.
MINIMUMS
Initial order: $125.00 | Reorder: $50.00
LEAD TIME
10 -14 business days
QUANTITIES
Minimum order quantities (MOQs) are listed on item pages.
PAYMENT & BILLING
We accept payment via credit/debit cards, as well as through PayPal. Itemized invoices are sent via e-mail prior to shipment and include shipping costs. Payment must be made prior to shipping. Net 30 terms may be extended to retailers with an established relationship with Kaystroz.
SHIPPING
We ship via USPS, UPS or FedEx from our studio in Chicago, IL. Buyer is responsible for shipping charges.
*Local drop-off available in Chicago area*
RETURN POLICY & CUSTOMER SATISFACTION
We will happily exchange any items shipped due to our error or which arrive to you damaged (with proof of damage). Please report any damage or errors within 7 days of delivery.
AREA/ZIP CODE PROTECTION
Kaystroz does not offer area protection. While we are respectful of the desire for stores to have items that not every shop down the block has, as we grow, it is impossible to know about the retail landscape of your city or town. When possible, we will do our best not to sell to shops in direct competition in a close radius (ie: 2 florist shops within a few blocks of each other).
If protecting your area is important to you (or you live in a tiny community), please reach out to discuss more formal terms tied to order volume.
THIRD PARTY RETAIL WEBSITES & ONLINE MARKETPLACES
Kaystroz does not permit our products to be sold on third party discount websites or online marketplaces such as Amazon, Etsy, and similar retailers.
COPYRIGHT
All work is © Kaystroz, all rights reserved. Please do not reproduce, use, or alter any work without permission. Please credit Kaystroz in the product description of merchandise sold online.
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We look forward to working with you!
